Information for HIV-affected persons, their family members, and HIV-exposed individuals who are not healthcare providers
The NCCC provides consultation to assist healthcare providers only. If you are a patient who may have sustained an exposure to HIV or hepatitis B or C, please proceed to your nearest urgent or emergency medical facility. If you have questions about your own or a family member’s HIV care, please have your provider contact us directly, or contact one of these patient resources:
The Centers for Disease Control (CDC) National AIDS Hotline
(800) CDC-INFO | 8 a.m. to 8 p.m. EST Monday through Friday, excluding federal holidays
Speak with a CDC representative about HIV care or resource concerns.
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National Prevention Information Network (NPIN)
(800) CDC-INFO | 8 a.m. to 8 p.m. EST Monday through Friday, excluding federal holidays
Connect with a public health professional for information on HIV/AIDS, hepatitis, and STDs.
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ClinicalInfoHIV.gov Helpline
1-800-448-0440 | 1 p.m. to 4 p.m. EST Monday through Friday
Get confidential answers to your questions about HIV/AIDS treatment and clinical trials from Health information specialists.
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Substance Abuse and Mental Health Services Administration Helpline and Treatment Locator
1-800-662-4357 | 24/7
Access this helpline to receive confidential support and information on treatment referral, substance use disorders, prevention, and recovery.
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HIV Nightline
(800) 273-2437 | 24/7
San Francisco Suicide Prevention provides confidential support to persons with HIV/AIDS or HIV/AIDS concerns nationwide.
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University of California, San Francisco |




