Resources for Patients

Information for HIV-affected persons, their family members, and HIV-exposed individuals who are not healthcare providers

The NCCC provides consultation to assist healthcare providers only. If you are a patient who may have sustained an exposure to HIV or hepatitis B or C, please proceed to your nearest urgent or emergency medical facility. If you have questions about your own or a family member’s HIV care, please have your provider contact us directly, or contact one of these patient resources:

The Centers for Disease Control (CDC) National AIDS Hotline

(800) CDC-INFO | 8 a.m. to 8 p.m. EST Monday through Friday
Speak with a CDC representative about HIV care or resource concerns.
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National Prevention Information Network (NPIN)

(800) 458-5231 | 9 a.m. to 6 p.m. EST Monday through Friday
Connect with a public health professional for information on HIV/AIDS, hepatitis, and STDs.
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ClinicalInfoHIV.gov Helpline

1-800-448-0440 | 12 p.m. to 5 p.m. EST Monday through Friday
Get confidential answers to your questions about HIV/AIDS treatment and clinical trials from Health information specialists.
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SAMHSA logo

Substance Abuse and Mental Health Services Administration Helpline and Treatment Locator

1-800-662-4357 | 24/7
Access this helpline to receive confidential support and information on treatment referral, substance use disorders, prevention, and recovery.
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AIDS/HIV Nightline

(800) 628-9240 | 5 p.m. to 5 a.m. EST Monday through Sunday
San Francisco Suicide Prevention provides confidential support overnight to persons with HIV/AIDS or HIV/AIDS concerns.
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