Information for HIV-affected persons, their family members, and HIV-exposed individuals who are not healthcare providers
The CCC provides consultation to assist healthcare providers only. If you are a patient who may have sustained an exposure to HIV or hepatitis b or c, please proceed to your nearest urgent or emergency medical facility. If you have questions about your own or a family member’s HIV care, please have your provider contact us directly, or contact one of these patient resources:
The Centers for Disease Control (CDC) National AIDS Hotline
(800) CDC-INFO | 8 a.m. to 8 p.m. EST Monday through Friday
Speak with a CDC representative about HIV care or resource concerns.
National Prevention Information Network (NPIN)
(800) 458-5231 | 9 a.m. to 6 p.m. EST Monday through Friday
Connect with a public health professional for information on HIV/AIDS, hepatitis, and STDs.
Project Inform Hepatitis and HIV Health InfoLines
Hepatitis C Helpline: 1-877-435-7443 | 9 a.m. to 7 p.m. EST Monday through Friday
HIV Health InfoLine: 1-800-822-7422 | 10 a.m. to 4 p.m PST Monday through Friday
Speak with Project Inform staff about HIV management, medication, and care access questions and concerns.
1-800-448-0440 | 12 p.m. to 5 p.m. EST Monday through Friday
Get confidential answers to your questions about HIV/AIDS treatment and clinical trials from Health information specialists.
Substance Abuse and Mental Health Services Administration Helpline and Treatment Locator
1-800-622-4357 | 24/7
Access this helpline to receive confidential support and information on treatment referral, substance use disorders, prevention, and recovery.
(800) 628-9240 | 5 p.m. to 5 a.m. EST Monday through Sunday
San Francisco Suicide Prevention provides confidential support overnight to persons with HIV/AIDS or HIV/AIDS concerns.